A message from Dr. Reagan B. Anderson
FREE PREVIEWHow to use this course
Before we begin...
Chapter 1 Introduction - Fulfillment
FREE PREVIEWRecommended Reading for Chapter 1 - Fulfillment
FREE PREVIEWGet the Fulfillment Workbook
Case Study - How CDI Used Unparalleled Customer Service to Attract Patients
FREE PREVIEWCase Study Video - CDI Team Meeting
Case Study Multiple Choice Quiz - How CDI Used Unparalleled Customer Service to Attract Patients
Case Study Free Text Quiz - How CDI Used Unparalleled Customer Service to Attract Patients
Lesson 1 - Mindset
FREE PREVIEWStart With Why - How Great Leaders Inspire Action by Simon Sinek| TEDxPugetSound - YouTube
The Mindset of High Achievers by Tony Robbins| YouTube
Lesson 2 - Clinical Rotations
FREE PREVIEWLesson 3 - Be a Good Resident
FREE PREVIEWLesson 4 - Workplace Stress, Fatigue, and Burnout
FREE PREVIEWLesson 5 - DNA of an Organization
Lesson 6 - Design of an Office Affects Customer Service
FREE PREVIEWLesson 7 - Patients or Customers
FREE PREVIEWLesson 8 - Patient Experience and Satisfaction
Lesson 9 - Residency Interview
FREE PREVIEWLesson 10 - Review
Case Study - Patch Adams
Case Study Patch Adams Free Text Quiz (1)
Fulfillment Examination- 20 Multiple Choice
Test your learning - Fulfillment Examination - Free Text
Chapter 2 Introduction - Prevail
FREE PREVIEWRecommended Reading for Chapter 2 - Prevail
FREE PREVIEWGet the Prevail Workbook
Lesson 1- Human Resources
FREE PREVIEWLesson 2 - Employee & Patient Safety
FREE PREVIEWAll About OSHA by US Department of Labor
Model Plans and Programs for the OSHA Bloodborne Pathogens and Hazard Communications Standards by OSHA
Guideline for Disinfection and Sterilization in Healthcare Facilities, 2008 Updated May 2019 by CDC
How to Plan for Workplace Emergencies and Evacuations by OSHA
Access to Medical Care for Individuals with Mobility Disabilities by ADA
Lesson 3 - Health Insurance Portability & Accountability Act (HIPAA)
FREE PREVIEWSummary of the HIPAA Privacy Rule by US Department of HHS
State Medical Record Laws Minimum Medical Record Retention Periods for Records Held by Medical Doctors and Hospitals by Healthit.gov
Lesson 4 - Equipment & Supplies
FREE PREVIEWLesson 5 - Basic Accounting
Lesson 6 - Medical Billing & Coding
Lesson 7 - Affordable Care
Learn more about the Affordable Care Act
Lesson 8 - Referral Management
FREE PREVIEWLesson 9 - Government Protection Laws
FREE PREVIEWMedicare Fraud & Abuse: Prevent, Detect, Report by CMS and Medicare Learning Network
A Roadmap for New Physicians: Fraud & Abuse Laws
Lesson 10 - Review
Case Study - Patch Adams
Case Study Free Text Quiz - Patch Adams (2)
Test your learning Prevail Examination-20 Multiple Choice
Test your learning - Prevail Examination - Free Text
Chapter 3 Introduction - Thrive
FREE PREVIEWRecommended Reading for Chapter 3 - Thrive
FREE PREVIEWGet the Thrive Workbook
Lesson 1 - Location, Location, Location
FREE PREVIEWLesson 2 - Handling Your Finances
FREE PREVIEWLesson 3 - Contracts
FREE PREVIEWLesson 4 - Medical Malpractice Insurance
Lesson 5 - Insurance for You & Your Family
Lesson 6 - Business Owners Insurance
Lesson 7 - Medical Credentialing & Hospital Privileges
FREE PREVIEWLesson 8 - Provider Enrollment
Lesson 9 - Trusted Advisors
FREE PREVIEWLesson 10 - Review
Case Study - Patch Adams
Case Study Free Text Quiz - Patch Adams (3)
Thrive Examination - Free Text
Thrive Examination-20 Multiple Choice
Before you go......
