Course curriculum

    1. How to use this course

    1. Chapter 1: Fulfillment Workbook

    2. Recommended Reading for Chapter 1 - Fulfillment

      FREE PREVIEW
    3. Challenge (3 minutes per day)

    4. Podcast (20 minutes per day)

    1. Chapter 1 Introduction - Fulfillment-3 Min Video

      FREE PREVIEW
    2. Lesson 1 - Mindset-23 Min Video

      FREE PREVIEW
    3. 18 Min Video: Start With Why - How Great Leaders Inspire Action by Simon Sinek| TEDxPugetSound - YouTube

    4. 15 Min Video: The Mindset of High Achievers by Tony Robbins| YouTube

    5. 10 Min Read: The 3 Equations for a Happy Life, Even During a Pandemic by Arthur C. Brooks

    6. 21 Min Read: Clinical Burnout and the Impact of Digital Behavioral Health Solutions by Amanda Brooks, LCSW, CADC and Andrew Philip, PhD, LP

    7. Lesson 2 - Clinical Rotations - 26 Min Video

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    8. 14 Min Read: How to Add Value to Your Company & Contribute to Your Team by Charley Mendoza

    9. 16 Min Read: 20+ Simple Habits That Make You Look More Professional by Martin Luenendonk

    10. 18 Min Read: 6 Methods to Deal with Medical School Stress by The MDJourney

    11. Lesson 3 - Be a Good Resident - 19 Min Video

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    12. 4 Min Read: How to Get Along With Your Coworkers by Dawn Rosenberg McKay

    13. 7 Min Read: A Psychiatry Resident’s Guide to Avoiding Burnout by Danielle Weitzer, DO and Christie Richardson, DO

    14. Lesson 4 - Workplace Stress, Fatigue, and Burnout - 23 Min Video

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    15. 14 Min Read: Stress at Work by Jeanne Segal, Ph.D., Melinda Smith, M.A., Lawrence Robinson, and Robert Segal, M.A.

    16. 5 Min Read: How to Spot Employee Burnout (and What to Do About It) by Andre Ortega

    17. 5 Min Read: 4 Tips to Create the Best Office Environment for Your Medical Staff by Dustin Staiger

    18. 6 Min Read: 15 Office Improvement Ideas to Create a Better Work Environment by Richard Henderson

    19. 8 Min Read: How to Prevent Burnout Among Employees by Ebix

    20. Lesson 5 - DNA of an Organization - 32 Min Video

    21. 4 Min Read: What is Organizational DNA? By Kenneth Acha, MD

    22. 6 Min Read: The 10 Principles of Organizational DNA by Jaime Estupiñán and Gary L. Neilson

    23. 4 Min Read: Study Suggests How You Can Reduce Burnout and Improve Productivity in Your Practice by Stephanie Stephens

    24. Lesson 6 - Design of an Office Affects Customer Service- 13 Min Video

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    25. 8 Min Read: Optimizing Space in Medical Practices by AMA Ed Hub

    26. 3 Min Read: 5 Ways to Improve Patient Flow by Julie Revelant

    27. 8 Min Read: What Burnout Really Means, and What Bosses and Employees Can Do About It by Angela Haupt

    28. Lesson 7 - Patients or Customers - 22 Min Video

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    29. 5 Min Read: Treat Your Patients Like Customers, or Lose Them by Physicians Practice

    30. 15 Min Read: Pandemic Burnout: How Mental Health Professionals Can Find a New Balance by Lisa D. Ellis

    31. Lesson 8 - Patient Experience and Satisfaction - 21 Min Video

    32. 9 Min Read: The Importance of Patient Satisfaction by Kirill Tšernov

    33. 7 Min Read: How to Handle Negative And Positive Patient Reviews [the HIPAA-Compliant Way] by Ajay Prasad

    34. 13 Min Read: Burnout from an Organizational Perspective by Leah Weiss

    35. Lesson 9 - Residency Interview - 23 Min Video

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    36. 9 Min Read: 15 Interview Questions You Should Be Prepared to Answer posted by Isabel Thottam at Glassdoor

    37. 28 Min Read: Medical Student and Resident Burnout A Review of Causes, Effects, and Prevention by Amir Mian, Dahye Kim, Duane Chen and Wendy L Ward published by Journal of Family Medicine and Disease Prevention

    38. Lesson 10 - Review - 9 Min Video

    1. Test your learning - Fulfillment Examination-30 Multiple Choice

    1. 2 Min Read: Case Study - How CDI Used Unparalleled Customer Service to Attract Patients

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    2. 4 Min Video: Case Study Video - CDI Team Meeting

    3. Case Study 10 Multiple Choice Quiz - How CDI Used Unparalleled Customer Service to Attract Patients

    1. Chapter 2: Prevail Workbook

    2. Recommended Reading for Chapter 2 - Prevail

      FREE PREVIEW
    3. Challenge (10 minutes a day)

    4. Podcast (20 minutes per day)

About this course

  • $449.00
  • 153 lessons
  • 11 hours of video content