Rx for the Business of Medicine

How to use this course

Chapter 1: Fulfillment Workbook

Start With Why - How Great Leaders Inspire Action by Simon Sinek| TEDxPugetSound - YouTube

The Mindset of High Achievers by Tony Robbins| YouTube

10 min Article: The 3 Equations for a Happy Life, Even During a Pandemic by Arthur C. Brooks

How to Add Value to Your Company & Contribute to Your Team by Charley Mendoza

How to Get Along With Your Coworkers by Dawn Rosenberg McKay

6 Methods to Deal with Medical School Stress by The MDJouney

Lesson 5 - DNA of an Organization

4 Min Article: What is Organizational DNA? By KennethMD

Article: Optimizing Space in Medial Practices by AMA Ed Hub

5 min Article: Treat Your Patients Like Customers, or Lose Them by Physicians Practice

Lesson 8 - Patient Experience and Satisfaction

9 Min Article: The Importance of Patient Satisfaction by Kirill Tšernov

How to Handle Negative And Positive Patient Reviews [the HIPAA-Compliant Way] by Ajay Prasad

15 Interview Questions You Should Be Prepared to Answer posted by Isabel Thottam at Glassdoor

Lesson 10 - Review

Test your learning - Fulfillment Examination-30 Multiple Choice

Case Study Video - CDI Team Meeting

Case Study 10 Multiple Choice Quiz - How CDI Used Unparalleled Customer Service to Attract Patients

Chapter 2: Prevail Workbook