Medicine Business Basics - RxTBOM: Essential Insights

Business Fundamentals for All Healthcare Providers

Rx for The Business of Medicine® is a condensed online course that teaches evidence-based practices that tackle administrative burdens and encourage healthy work conditions that help prevent provider burnout. In the past decade, administrative burdens have been identified as one of the leading causes of provider burnout.

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Course curriculum

1. A message from Dr. Reagan B. Anderson
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2. How to use this course
3. Syllabus
1. Recommended Reading, Challenge & Podcast for Chapter 1:Fulfillment
1. Chapter 1: Fulfillment Workbook. DOWNLOAD
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2. Lesson 1 - Mindset
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3. Start With Why - How Great Leaders Inspire Action by Simon Sinek| TEDxPugetSound - YouTube
4. The Mindset of High Achievers by Tony Robbins| YouTube
5. Balancing Mindset and Stress Management for Fulfillment
6. Understand Your Niche
7. The Balance of Self-Awareness and Adding Value to Others
8. Adding Value to Others' Lives
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9. Lesson 1: Deeper Dive Articles
10. Lesson 2 - Clinical Rotations
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11. Navigating Clinical Rotations: Dialog Cards
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12. Guidelines for Clinical Rotations and Beyond
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13. Maximizing Value in Healthcare: A Guide for All Providers to Enhance Impact and Purpose
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14. Keys to Success: Balancing Professional Excellence, Stress Management, and Purpose in Healthcare
15. Essential Habits in Healthcare Question Set
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16. Six Essential Strategies for Managing Medical School Stress- Drag & Drop
17. Essential Habits in Healthcare Question Set
18. Lesson 2: Deep Dive Articles
19. Lesson 3 - Be a Good Resident
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20. Words of Wisdom: Insights for Thriving as a Resident
21. Key Insights for Residency Success
22. Know the Correct Answers Before You are in Your Residency Rotation T/F Statements
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23. Knowledge Check: Building Stronger Interprofessional Relationships: A Guide for Doctors on Collaborating with Clinical and Hospital Staff
24. Lesson 3: Deeper Dive Articles
25. Lesson 4 - Workplace Stress, Fatigue, and Burnout
26. Understanding and Addressing Burnout: A Systemic Approach for Healthcare Professionals
27. An Organizational Perspective on Burnout- Dialog Cards
28. Balancing Stress and Preventing Burnout in Healthcare
29. Strategies to Prevent Stress & Burnout: Drag & Drop
30. How to Support and Communicate with Employees Showing Signs of Burnout or Depression
31. Understanding and Addressing Burnout Among Healthcare Professionals
32. Signs of Burnout Through Body Language, Verbal Cues, and Behavior
33. Management of Depressed or Burned Out Healthcare Employees- Single Choice Set
34. Tips on How-To Understand, Prevent, and Address Burnout
35. What to Say- Fill in the Blanks
36. A Psychiatry Resident’s Guide to Avoiding Burnout by Danielle Weitzer, DO and Christie Richardson, DO
37. Stress at Work by Jeanne Segal, Ph.D., Melinda Smith, M.A., Lawrence Robinson, and Robert Segal, M.A.
38. Burnout from an Organizational Perspective by Leah Weiss
39. Physician Burnout: Causes, Consequences, and (?) Cures by Herbert L. Fred, MD, and Mark S. Scheid, PhD
40. American Institute of Stress Survey
41. Lesson 4: Deeper Dive Articles
42. Lesson 5 - DNA of an Organization
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43. DNA of an Organization- Column
44. Summary of Key Organizational DNA Principles
45. Building Blocks of Organizational DNA- Crossword Puzzle
46. Navigating Organizational and Environmental Stress: Understanding and Managing Key Challenges
47. Reducing Burnout and Boosting Team Productivity in Healthcare
48. Lesson 5: Deeper Dive Articles
49. Lesson 6 - Design of an Office Affects Customer Service
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50. Enhancing the Patient and Provider Experience Through Medical Office Design
51. HIPAA Compliance in Medical Office Design
52. Accessibility and Signage in Medical Office Design: A Guide for Healthcare Professionals
53. Accessibility and Signage Check on Learning
54. Lesson 6: Deeper Dive Articles
55. Lesson 7 - Patients or Customers?
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56. Patients vs. Customers in 21st Century Healthcare
57. Bridging the Gap and Benefits of Viewing Patients as Customers
58. Cultural Competence in a Customer-Centric Model
59. Ethical Considerations of Viewing Patients as Customers
60. Handling Difficult Patients: The Customer Service Perspective
61. Seeing Patients as Customers
62. Check on Learning: Patient or Customer? -Fill in the blank
63. Enhancing Healthcare Through Patient-Centered and Customer-Centric Approaches: A Knowledge Check
64. Lesson 7: Deeper Dive Articles
65. Lesson 8 - Patient Experience and Satisfaction
66. Patient Satisfaction or Patient Experience?
67. HIPAA and Social Media: A Guide for Healthcare Professionals
68. HIPAA Compliance: That’s Good, That’s Bad!
69. Responses to Online Reviews-True/False
70. Lesson 8: Deeper Dive Articles
71. Lesson 9 - Residency Interview - 23 Min Video
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72. Comprehensive Guide to Residency Preparation for Medical Students
73. Welcome to Mastering Residency Interviews
74. Mastering Your Composure and Confidence
75. Lesson 9: Deeper Dive Articles
76. Lesson 10: CASE STUDY: How Colorado Dermatology Institute Used Unparalleled Customer Service to Attract Patients and Enhance Fulfillment
77. Chapter 1 Fulfillment Exam. 45 Questions.
1. Recommended Reading, Challenge & Podcast for Chapter 2: Prevail
1. Chapter 2: Prevail Workbook. DOWNLOAD
2. Chapter 2 Introduction - Prevail by Dr. Anderson
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3. Lesson 1- Human Resources
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4. Why Medical Providers Need to Understand Human Resources (HR)
5. How HR Knowledge and Employment Laws Affect You as a Medical Provider
6. Employment Laws Every Medical Provider Should Know
7. The Crucial Role of an Employee Handbook
8. Employee Handbook Fill in the Blank
9. The Importance of Management Skills for Healthcare Providers
10. The Importance of Job Descriptions and Reviews
11. Navigating HR Crossword Puzzle
12. Interview Questions: What You Can and Cannot Ask
13. Interview Questions you can ask during an interview - Single Choice Set
14. What to Say to a Depressed Employee Guidelines for Managers
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15. What to Say to Depressed Employees- Drag the Words
16. Lesson 1: Human Resources Deeper Dive Articles
17. Lesson 2 - Employee & Patient Safety
18. Safety First! Prioritizing Employee and Patient Safety in Healthcare
19. What Every Healthcare Professional Needs to Know About OSHA: Protecting Yourself and Your Team
20. Did You Know? - Sharps Containers
21. Understanding OSHA's Hazard Communication Standard and Pictograms
22. Hazzard Communication Pictograms- Drag & Drop the hazard next to the pictogram.
23. Preparing for Safety: What Healthcare Professionals Need to Know About OSHA Standards
24. Ergonomics in Healthcare: Protecting Yourself and Your Colleagues
25. Beyond Bloodborne: Explore OSHA's Holistic Framework for Employee and Patient Safety- Drag the Words
26. CDC Guidelines: Essential Knowledge for Healthcare Professionals to Improve Patient Safety
27. General Sequence for Cleaning and Sterilizing Medical Instruments
28. Ensuring Patient Safety and Accessibility: What Healthcare Professionals Need to Know About the ADA
29. Accessibility and Compliance: Unraveling Myths and Facts in Medical Care for Individuals with Disabilities
30. Lesson 2: Employee & Patient Safety Deeper Dive Articles
31. Lesson 3 - Health Insurance Portability & Accountability Act (HIPAA) by Dr. Anderson
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32. Protecting Patient Information: Why HIPAA Matters in Healthcare
33. Warning: HIPAA Violations have Serious Consequences
34. Why HIPAA Compliance Matters to Every Healthcare Employee
35. Comprehensive List of Protected Health Information (PHI) Elements
36. Understanding PHI Permissions
37. HIPAA Compliant Social Media Posts
38. Lesson 3: HIPAA Deeper Dive Articles
39. Lesson 4 - Equipment & Supplies by Dr. Anderson
40. What Healthcare Professionals Need to Know About Medical Equipment and Supplies
41. Did You Know? Supply Shortage
42. Working with Vendors and Drug Representatives: Essential Tips for All Healthcare Providers
43. Key Considerations When Working with Vendors
44. Guidelines for Interacting with Drug Representatives
45. Vendor Relationship Management- Image Choice
46. Check on Learning-Vendor Management
47. Understanding EHR and EMR: What Healthcare Providers Need to Know
48. EMR vs. EHR
49. What Healthcare Providers Need to Know About Patient Portals
50. Lesson 4: Equipment & Supplies Deeper Dive Articles
51. Lesson 5 - Basic Accounting by Dr. Anderson
52. Introduction to Basic Accounting for Healthcare Professionals
53. Cash Flow
54. Break-Even Analysis
55. Return on Investment (ROI)
56. Depreciation
57. Budgeting
58. Variance Analysis
59. Check on Learning: Accounting Principles
60. Financial Tools
61. Basic Accounting video links to Chart of Accounts, General Ledger, and Accounts Receivables and Payables by Tory Norman
62. 3 Major Financial Statements Healthcare Providers Must Know
63. The 3 Financial Statements: Accounting for Healthcare Professionals by Dr. Eric Bricker with AHealthcareZ
64. Steps to Take if Financial Reports Are Not Shared
65. Navigating Medical Debt Collection
66. Tax Obligations
67. Financial Mastery: Navigating Budgeting, Break-even Points, ROI, Medical Debt Collections, and Tax Obligations
68. Lesson 5: Basic Accounting Deeper Dive Articles
69. Lesson 6 - Medical Billing & Coding by Dr. Anderson
70. Medical Coding and Billing: What Every Healthcare Professional Should Know
71. Fee Schedules in Healthcare
72. How to Set a Standard Fee Schedule for Your Practice by Texas Medical Association
73. Understanding CPT and ICD-10 Codes
74. Why Healthcare Providers Need to Monitor Billing and Coding Reports
75. Key Reports Healthcare Providers Should Review
76. Common Red Flags in Reports
77. Key Questions for Reviewing Reports and Verifying Information
78. Why Regular Review of Reports is Necessary
79. What to Do If Discrepancies Are Found
80. Real-Life Examples of Billing and Coding Errors
81. Resources You Need to Request from Your Employer
82. Steps to Take When Denied Access to Reports
83. Separating Fact from Fiction: Unveiling the Truths and Myths of Medical Billing, Fee Standards, and Code Classification
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84. Navigating the Landscape of Effective Medical Billing: Myths, Realities, and Red Flags
85. Lesson 6: Medical Billing & Coding Deeper Dive Articles
86. Lesson 7 - Affordable Care by Dr. Anderson
87. Understanding Affordable Care and Healthcare Reform
88. Check on Learning: Understanding Affordable Care and Healthcare
89. Exploring Value-Based Payment Models (Including MIPS and MACRA)
90. Navigating Alternative Payment Models (APMs)
91. Healthcare Models- Affordable Care Act, Alternative Payment Models, and MIPS & MACRA
92. Major Compensation Models
93. Lesson 7: Affordable Care Deeper Dive Articles
94. Lesson 8 - Referral Management by Dr. Anderson
95. The Foundations of Referral Management in Healthcare
96. Best Practices and Strategies in Referral Management
97. Legal and Ethical Dimensions of Referral Management
98. Advanced Strategies in Referral Management
99. What to Do if a Referral is Denied and the Patient Needs Care Urgently
100. Seeking Accountability: What to Do When an Insurance Denial Leads to a Patient's Death
101. Referral Management True/False Questions
102. Lesson 8: Referral Management Deeper Dive Articles
103. Lesson 9 - Government Protection Laws by Dr. Anderson
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104. Laws Governing Patient Care and Access
105. Laws Governing Privacy & Data Security
106. Laws Governing Ethical and Financial Practices
107. Medicare Fraud, Waste, and Abuse
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108. Industry-Specific and Compliance-Oriented Laws
109. Laws Promoting Workforce and Provider Well-Being
110. Understanding State-Specific Healthcare Regulations
111. Check on Learning: Government Protection Law
112. Lesson 9: Government Protection Laws Deeper Dive Articles
113. Lesson 10: Understanding Revenue Cycle Management
114. Revenue Cycle Management in Healthcare Explained by Dr. .Eric Bricker at AHealthcareZ-Healthcare Finance Explained
115. Lesson 10: Case Study: Revenue Cycle Management (RCM) Case Study: High Denial Rates in a Family Practice
116. Chapter 2 Exam 45 questions
1. Recommended Reading, Challenge & Podcast for Chapter 3: Thrive
1. Chapter 3: Thrive Workbook. DOWNLOAD
2. Chapter 3 Introduction - Thrive by Dr. Anderson
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3. Lesson 1 - Location, Location, Location
4. Finding Your Place: The Importance of Location in Your Healthcare Career
5. The Strategic Importance of Location
6. Navigating the Logistics of Location: Practical Tips for Healthcare Providers
7. Future-Proofing Your Career: Location Planning for Healthcare Providers
8. Lesson 1: Location, Location, Location Deeper Dive Articles
9. Lesson 2 - Handling Your Finances
10. Know Your Worth– Building a Career and Financial Foundation
11. Financial Wellness
12. Strategic Wealth Blueprint: 10 Practical Financial Planning Tips (Examples) for Success
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13. Wealth Management, Investing, and Retirement Planning
14. Protecting Yourself and Building Financial Resilience
15. Tax Strategies for Medical Professionals
16. The Psychology of Money and Goal Setting
17. Navigating Burnout Through Financial Planning
18. Navigating the Financial Impact of Burnout in Healthcare: Quiz Question Set
19. Lesson 2: Handling Your Finances Deeper Dive Artices
20. Lesson 3 - Contracts
21. Understanding the Basics of Medical Contracts
22. Common Mistakes in Medical Contracts and How to Avoid Them
23. The Hidden Costs of Signing the Wrong Contract
24. Leveraging Compensation Models: Understanding RVUs, Bonuses, and Incentives
25. Understanding RVU-Based Contracts
26. Understanding RVUs Check on Learning
27. What to Know About Restrictive Covenants and Non-Compete Clauses
28. Building Your Career Path: The Role of Partnership Opportunities in Contracts
29. Securing Your Future: Long-Term Implications of Contract Terms
30. 10 Types of Provider Compensation
31. Negotiation Essentials for Medical Providers
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32. Navigating Physician Employment: Key Considerations for Informed Decision-Making
33. Lesson 3: Contracts Deeper Dive Articles
34. Lesson 4 - Medical Malpractice Insurance
35. Why Medical Malpractice Insurance is Essential for Your Career
36. Understanding the Basics of Medical Malpractice Insurance
37. Protecting Your Career with the Right Malpractice Insurance
38. Exploring the Boundaries: Covered and Excluded Cases in Medical Malpractice Insurance
39. Navigating Turbulence: A Comprehensive Approach to Managing Medical Malpractice Stress
40. Lesson 4: Medical Malpractice Insurance Deeper Dive Articles
41. Lesson 5 - Insurance for You & Your Family
42. Essential Insurance for Medical Providers and Their Families
43. Navigating the Spectrum of Healthcare Insurance Options: A Comprehensive Guide
44. Advanced Strategies for Acquiring and Maximizing Insurance Coverage
45. Types of Insurance: Drag the Words
46. Disability Claims for Burnout and Beyond
47. Lesson 5: Insurance for You & Your Family Deep Dive Articles
48. Lesson 6 - Business Owners Insurance
49. The Foundation of Protection – Understanding Business Owner’s Insurance
50. Specialized Insurance for Healthcare Providers
51. Advanced Insurance Tools for Comprehensive Coverage
52. Navigating Medical Insurance Challenges
53. Lesson 6: Business Owner's Insurance Deeper Dive Articles
54. Lesson 7 - Medical Credentialing & Hospital Privileges
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55. Understanding Medical Credentialing – The Foundation of Your Career
56. Primary Source Verification and Re-Credentialing – Maintaining Your Qualifications
57. Hospital Privileges – What They Are and How to Obtain Them
58. The Difference Between Hospital Privileges and Insurance Credentialing
59. Key Aspects of Medical Credentialing & Hospital Privileges
60. What to Do If Denied Credentialing and Hospital Privileges
61. The Role of Peer Review in Credentialing and Privileges
62. Navigating Mental Health Disclosure
63. Physician-Friendly States for Mental Health: A Review of Medical Boards by Pamela Wible MD
64. Lesson 7: Medical Credentialing & Hospital Privileges Deeper Dive Articles
65. Lesson 8 - Provider Enrollment
66. Pro Tip: Understanding the Difference Between Provider Enrollment, Medical Credentialing, and Hospital Privileges
67. Understanding Provider Enrollment
68. Navigating the Insurance Enrollment Process for Employed vs. Independent Providers
69. Common Challenges in Provider Enrollment and How to Overcome Them
70. Understanding CAQH and Its Role in Provider Enrollment
71. Navigating the Complexities of Provider Enrollment – Avoiding Pitfalls and Maximizing Success
72. What to Do If Your Provider Enrollment is Denied
73. Medicare Provider Enrollment Basics
74. Provider Enrollment aka Insurance Panel Credentialing
75. Lesson 8: Provider Enrollment Deeper Dive Articles
76. Lesson 9 - Trusted Advisors
77. The Essential Guide to Trusted Advisors in Healthcare
78. Building Your Trusted Advisor Network: A Step-by-Step Guide
79. Trusted Advisors Crossword Puzzle
80. Trusted Advisors- True or False
81. Avoiding Common Mistakes When Choosing Trusted Advisors
82. Lesson 9: Trusted Advisors Deeper Dive Articles
83. Lesson 10: Case Study: Navigating the Emotional Turmoil of a Medical Malpractice Lawsuit
84. Chapter 3 Exam 45 Questions
1. Recommended Reading, Challenge, & Podcast for Chapter 4: Business Planning
1. Chapter 4: Business Planning Workbook. DOWNLOAD
2. Chapter 4 Introduction- Business Planning by Dr. Anderson
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3. Making the Decision: Employment or Self-Employment in Healthcare
4. Physician Employment vs. Physician Entrepreneurship: The Real Pros and Cons
5. Beyond the Basics: What You Need to Thrive
6. Expanding the Decision: Hybrid Models, Emotional Factors, and Future Trends in Healthcare Careers
7. Navigating the Pros and Cons of Employment: Drag & Drop
8. Navigating the Pros and Cons of Entrepreneurship: Drag & Drop
9. Lesson 1: Making the Decision to be an Employee or Self-Employed Deeper Dive Articles
10. Lesson 2: When Will You be Ready for Change? By Dr. Anderson
11. When Will You Be Ready for Change?
12. Mastering Decision-Making, Embracing Change, and Setting Realistic Goals for Success
13. The Unspoken Realities of Career Transitions and Personal Growth
14. The Emotional Side of Change and Decision-Making in Medicine
15. Embracing Change in Healthcare: A Strategic Guide for Medical Providers
16. A Guide for Medical Providers: Creating Realistic Project Timelines for Success
17. Project Timelines for Success
18. Navigating Personal Development in Healthcare
19. Lesson 2: When will You be Ready for Change? Deeper Dive Articles
20. Lesson 3: Medical Practice Name
21. Naming Your Medical Practice and Choosing the Right Location
22. Lesson 3- Practice Location: Select a Region, State, City, or Town by Dr. Anderson
23. How to Choose a Great Location for Your Medical Office
24. Building a Strong Foundation: Choosing the Right Name and Location for Your Medical Practice
25. Overlooked Factors in Choosing a Practice Name and Location
26. Strategic Decisions for Your Medical Practice: Naming and Locating
27. Lesson 3: Practice Name and Location Deeper Dive Articles
28. Lesson 4- Business Model: Business Model by Dr. Anderson
29. Understanding Business Models in Healthcare
30. Choosing the Right Business Model: Large Healthcare System vs. Owning a Private Clinic
31. The Overlooked Factors in Choosing a Business Model for Medical Providers
32. The Employed Healthcare Provider: A Business Model Perspective
33. Essence of Business Models: Drag the Words
34. Contrasting Dynamics for Medical Providers in Large Systems vs. Independent Clinics
35. Lesson 4: Business Model Deeper Dive Articles
36. Lesson 5: Business Structure: Business Structure by Dr. Anderson
37. The Best Business Structure for Employees vs. Owners
38. Critical Considerations of Business Structures
39. Types of Business Structures Crossword Puzzle
40. Lesson 5: Business Structure Deeper Dive Articles
41. Lesson 6- Establish a Budget: Establish a Budget by Dr. Anderson
42. Establishing a Personal Budget
43. Navigating the Financial Maze: A Comprehensive Guide for Medical Providers on Integrating Student Loans into Budgeting for a Secure Future
44. Budgeting for Employees vs. Owners of a Medical Practice
45. Navigating Financial Success Projections for a Startup Medical Practice
46. Startup Budget Questions for Medical Providers
47. Lesson 6: Establish a Budget Deeper Dive Articles
48. Lesson 7- Financing by Dr. Anderson
49. Mastering Personal Financing for Medical Providers
50. Financing as an Employee vs. an Owner
51. Wealth-Building and Financial Independence for Medical Providers
52. Navigating Personal Financing for Medical Providers: A Comprehensive Guide
53. Navigating Personal Finances
54. Obtaining Financing for Medical Providers in Private Practice
55. Real Estate and Small Business Loans for Medical Providers
56. Risk Management and Financial Protection for Medical Providers
57. Lesson 7: Financing Deeper Dive Articles
58. Lesson 8: Business Plan by Dr. Anderson
59. How to Create a Business Plan as a Medical Professional (Employee vs. Private Practice Owner)
60. Mission & Vision Statement by Dr. Anderson
61. Mission Statements, Vision Statements, and SMART Goals for Medical Professionals
62. Goals by Dr. Anderson
63. Setting Personal and Professional Goals for Medical Providers
64. Essential Elements Beyond the Basics of a Business Plan
65. Lesson 8: Business Plan Deeper Dive Articles
66. Lesson 9- Why It's Important to Think About Selling NOW! by Dr. Anderson
67. Succession Planning for Medical Providers
68. Succession Planning for Medical Providers: Employment Contracts and Who to Consult
69. Navigating the Exit: Avoiding the 12 Biggest Legal Mistakes When Leaving a Medical Practice
70. Overlooked Considerations When Leaving a Medical Practice
71. Navigating the Tax Landscape Selling Your Medical Practice
72. Selling Your Medical Practice
73. Lesson 9: Why It's Important to Think About Selling NOW! Deeper Dive Articles
74. Lesson 10: Case Study: Patch Adams and the Legacy of Humor, Empathy, and Resilience in Healthcare
75. Chapter 4 Exam 45 Questions
1. RESOURCES: Links to resources that can make a difference in your life!
2. Before You Go Survey

About this course

$500.00
361 lessons
11.5 hours of video content

Business Fundamentals for All Healthcare Providers

Course curriculum

Welcome to the course!

Activities Outside the Course- Chapter 1: Fulfillment

Chapter #1- Fulfillment

Activities Outside the Course- Chapter 2: Prevail

Chapter #2 : Prevail

Activities Outside the Course- Chapter 3: Thrive

Chapter #3- Thrive

Activities Outside the Course- Chapter 4- Business Planning

Chapter #4 - Business Planning

Before You Go Survey

About this course